We inspect properties on a 3 monthly rotation and therefore can quickly and easily identify how the tenant is caring for the property. If there are any repairs or cleaning required as a result of the tenants carelessness or lack of care, then we issue the tenant a notice to rectify these issues. We review the cleaning and/or repair by the tenant to ensure that it has been carried out to our standard (a typical tenant authorised repair is a broken window).
Sometimes it is appropriate for Street Smart Property Management to organise the repair to be carried out on behalf of the tenant. We then send the tenant an account for reimbursement. In the event we have a major issue with the tenant then we can claim on the Landlord Protection Insurance (Rentsure?) if the Landlord has cover.
If there are repairs or maintenance required as a result of general wear & tear and aging of the property, then we arrange the appropriate preventative or corrective maintenance.